Returns policy

Last updated: 4/5/23. These policies supplement and incorporate by reference the DbandingService Terms of Use  .

FREE SHIPPING FROM $650

DbandingService always offers standard shipping to ALL orders with amount from 650

SHIPPING DESTINATIONS AND SPEEDS

DbandingService ships anywhere in the United States.

At checkout, you’ll typically see multiple shipping options with estimated delivery dates, so you can choose the option that best suits your needs. Please note that some items are not eligible for expedited shipping, such as machines containing lithium batteries, these items will be marked as such in the product description. Expedited shipping is also not available for shipments outside the continental United States; Allow additional time for your order to reach these locations. Orders to P.O. Boxes, U.S. Territories  Theywill be shipped through the United States Postal Service (USPS). All delivery dates are subject to order deadlines or carrier delays.

FREE 30-DAY  RETURNS

Return shipping from anywhere in the United States is always FREE. If you are not 100% satisfied with your purchase on DbandingService, you may return your eligible items for a full refund within 30 days of purchase. Items listed as final sale merchandise are sold as is and do not qualify for returns. Items that are part of a site-wide sale or promotion are eligible for return unless otherwise stated. Returns must be unused, in the condition in which you received them and in the original packaging. Some items ship with a security label attached. Merchandise returned without the original security label attached or with a damaged label may not qualify for a refund. DbandingService offers a number of simple return options, including cashless returns.

Click here to start your easy return or exchanges. If you have received defective, damaged or incorrect merchandise, please contact us.

Please note that it usually takes 5-10 business days for your return to arrive at our fulfillment center and be processed for your refund. Once we receive your qualifying return and approve your refund, DbandingService will credit your original payment method. Depending on your financial institution, please allow an additional 2-10 business days for the refund credit to post to your bank or credit card account.

EXCHANGES

You also have the option to exchange an eligible item instead of returning it for a refund. Final Sale merchandise is sold “as is” and is not eligible for exchange.

CUSTOMER SERVICE EXCHANGES

Contact us to initiate your exchange.

CHANGE PROCESSING

Our exchange processing involves a unique system for transferring funds because we want you to receive your new item as quickly as possible. You must return the original item in its original condition and packaging within 30 days of the date of its exchange using the free return label provided to you. You will receive any refund due to you once we receive the returned original item. If  the original item is not received within 14 days, DbandingService will charge your original payment method or default payment method (if the original  method is not available) for the cost of the original item (minus any refunds owed to you if the replacement item costs less).

If you later return the replacement item, a refund will be issued for that item (less the shipping charges of the original order) to: (a) the original payment method.

As stated above in our returns policy, it typically takes 5-10 business days for your return to arrive at our fulfillment center for processing, and 2-10 business days longer for the refund credit to be posted to your bank or credit card account.

Questions?  Contact Us: DbandingService’s customer loyalty team is available from 7:00 am to 5:00 pm Monday to Friday, 8:00 am to 3:00 pm Saturday!

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